Porterville College
Online counseling is an easy way for students to meet virtually face-to-face with a counselor using Cranium Café or Zoom.
Before you get started, make sure you meet the following technical requirements for using Cranium Cafe:
Click here to test your webcam and audio prior to meeting.
Provide your phone number to the staff when you schedule your appointment. The Counselor or Advisor will call you at the time of your appointment or when it is your turn to be seen during a walk-in time.
As a courtesy, please make sure you are on time for your appointments. However, we do understand that unexpected events may arise. Arriving late to an appointment will reduce your appointment duration by the amount of time you are late.
Students arriving more than 10 minutes late will be required to reschedule their appointment.
If you are unable to attend your appointment, please contact the Counseling Center at 559-791-2329 (or 559-791-3663) 24 hours in advance and our support staff will help you reschedule your appointment.
You can schedule an Online Counseling Appointment through Cranium Café or Zoom by calling one of the phone numbers above.
When you schedule an online appointment, you will be sent a link via your Porterville College email (please refer back to this link to connect to appointment).
5 min before your scheduled appointment, click on the link that was provided in the appointment confirmation email.
If using Cranium Café:
If you do not have access to a computer or have technical issues, then the counselor will call you at the phone number provided to assist you by phone.
Your privacy is important to us! Please find a private location where you will be able to communicate with the counselor comfortably. The counselor may share confidential information that needs to remain private.