<?xml version="1.0" encoding="UTF-8"?><item href="/directory/patricia-serrato.html" dsn="faculty"><firstName>Patricia</firstName><lastName>Serrato</lastName><displayName>Patricia Serrato</displayName><title>Counselor - Student Services</title><department>Student Services</department><type>Staff</type><email>pserrato@portervillecollege.edu</email><phone>559-791-2376</phone><campusLocation/><officeLocation>AC-126</officeLocation><image><img src="/_resources/assets/img/campus-photos/pc-campus-faculty-placeholder-image.jpg" alt="Placeholder image"/></image></item>